Buying guide
How do I place an order?
Directly from the website. Just a few steps and you're done.
How do I place an order? Do I need to create an account to make a purchase?
You can place your order directly on the website in just a few steps. Simply choose the model, colour and configuration you want, add it to your basket and complete your purchase by entering your delivery and payment details. You don’t need to create
Will I receive a confirmation, and how will I know if my order has been placed successfully?
Yes. Once you’ve completed your purchase, you’ll receive an order confirmation email summarising your purchase and the key details. If you’ve received that email, it means your order has been placed successfully and is already on its way. If you can’
Can I change my order or add items after I’ve made my purchase?
If you need to change your order or add an item after making your purchase, please contact us as soon as possible. If your order hasn’t yet been processed or prepared for dispatch, we can usually help you make the change or add the item you need. If
Can I cancel my order?
If you need to cancel your order, please contact us as soon as possible. If the order has not yet been processed, prepared or dispatched, we can usually cancel it without any problem. If the order is already being prepared or has left the warehouse,
Can I buy a gift card or use any discounts?
Yes. If gift cards are available on the website, you can buy them directly online just like any other product. You can also use discounts or current promotions during the checkout process. Simply enter the discount code before completing your order,
Do the prices include tax?
Yes. The prices you see on the website include the relevant taxes for the country of purchase. Before completing your order, you will always see a full summary showing the final price, including the product, taxes and any delivery charges where appli
How do I request an invoice for my order?
If you need an invoice for your order, please contact us and we will prepare one for you. We just need you to provide us with the following details:. Full name or company name. Full billing address. Tax registration number, National ID number or VAT
What payment methods do you accept, and can I pay by card?
You can pay for your order using a range of payment methods, so you can choose the one that suits you best. We accept credit cards, Google Pay, PayPal, Shop Pay and finance options such as SeQura or Klarna. Yes, you can pay by card. We accept cards s
Can I pay by bank transfer, and when is the order confirmed?
Yes, you can also pay for your order by bank transfer. In this case, your order is confirmed once we have received the payment in our account. From that moment on, the delivery period begins. If you choose a bank transfer, please bear in mind that it
Can I finance the purchase or pay in instalments?
Yes. You can finance your purchase and pay for Bumbba in instalments using the options available on the website, such as SeQura or Klarna. During the checkout process, you’ll see the financing options available for your order and can choose the one t
What do I need to finance my purchase, and can I make advance payments?
To finance your purchase, simply select the available finance option during the checkout process, such as SeQura or Klarna. Generally, for the 3-month interest-free finance option, you’ll be asked for some basic details such as your ID number, mobile